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Warehouse Hours

Warehouse Phone Hours
 

9 am - 2.00 pm, Monday to Friday normally subject to peak demand.

Except state & federal holidays.

While we would like to be able to help everyone who calls with questions about their car but please note that we are not a free helpline or research facility. We have one person available to help customers with wide ranging enquiries and our top priority is helping customers.    We are not General Motors and can not guarrantee to get back to those who enquire with something a simple Google search would solve.

Our priority is to serve our customers and get orders out.

 

Our customer phone # is 02 42571230

Available 9am to 2pm Monday - Friday

Email: pwdistribution@gmail.com

 

If you are emailing regarding an order you've made:

Please list your order or invoice number and your contact details in the email so we can find your order. We will get back to you as soon as possible.

If you have specific questions about a car part you are ordering:

It is best to email, please provide as much relevant information as you can so that we can respond in a timely manner. This includes part names, year model of your car and any other relevant information.

 

Getting parts out quickly, well packed & well priced, to our customers, is our top priority.

 

WHEN PARTS ARE SENT:

Most of our couriers arrive mid afternoon so this gives us a daily turn around time between 9.30 - 3:00pm.

Our warehouse is staffed till at least 4.30pm each day and OFTEN well past 9:00 pm, and emails returned till about 10pm Eastern Australia time, 5 days a week and a lot on the weekends.    So more then probably any other very specialised parts service with real people we are here to help our known customers.   So if you have lists that need filling, or help questions unrelated to an order please email.

SATURDAY:  Open by arrangement only now days.., just  email and if available we'll help out and be there when you say you will also. This will help those distant customers or for various pickups or where you need more time when we can often spend during busier weekdays etc. Just ask if you need to, its fine., or ring 0412 858 677 out of hours for possible help.

 

Our online stores are open 24/7  - 365 days a year.
www.energysusp.com.au -  usgmsp.com

Fax no longer available.

Our customer phone # is 02 42571230.. lines open from 9am to 2pm M-Friday.

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