NO WALK IN SERVICE AT THE DISTRIBUTION WAREHOUSE
CLICK & COLLECT ONLY - per gov lockdown rules.
Saturday 25th Sept 2021: For those who have been trying for reasons to call our warehouse Due to a accident that occured on Sunday 12th, (Dave) the owner & 99% call taker was rushed to ICU after a peice of cut wood got caught in high speed bench saw and impaled his guts. After a major emergency op and internals organised and a week in hospital...he is VERY lucky to be alive . Increasingly we have been doing the priorities.. that is online order well.. and Dave has & will continue this next week on emails only . All wareshouse phones are currently off. Please expect delays with emails but your not NOT being ignored.. be patient please. Blake & Daniel & Marge are taking all web placed orders as 1st priority with contact backup. Stock wise ..we're still bringing in roughly 3 tonnes of air cargo a month with confidence, USA supplier stocks are about as bad was we've ever known in the USA, if we are in doubt of a reliabel supply time or any forward order needs we will tell you and often cancelled an ordered straight way.. this mainly concerns trims and more us manufactured hands on parts etc... but our supply lines are doing what is impossibel. Email if you have a real important service need please.. We apreciate your help at this time.
August 23rd 2021: While parts of NSW are still on Covid lockdown we're are still able to operate the distribution warehouse supply nation wide daily plus are now regarded as regional. It is difficult / impossible to currently know everything about harder to get parts or if need be USA production time lines etc.. but leading up to Christmas will be another tough time for many so lets all count our blessing. I'll do my best. Mass air cargo loads are still coming in and will continue roughly 3 tonne now per month.
OUR serving priority is 1st. get the web ordered parts out without delays. Less time currently able to be on the phone in what is realistically a help/tech/quote line. # 1 is web placed orders. During each day I'll open the lines when possible now only & shut them down when overwhelmed. Email if you have questions relating to ordering parts & put a contact phone # down. Email if you have general help needs questions. Phones (02 42571230) M - F till 4pm or when able to open lines up.
EMAIL till 10pm EST still going on if you need help etc. - Dave
WEBSITE redesign & backend work on usgmsp.com has improvded the site a fair bit. Iit was the first major backend update in about a dozen years.. still bits to do as time allows. It's happening to make images better, bigger, clearer.. make it more secure, user friendly particularly with mobile phones, easier screen scale ability & more. etc. We're still a privately owned family business for over 3 decades... .. still mainly old school... humans not robots. Thank you.
Best Email is [email protected] 8am -10pm.
Phone a human.. is 02 42571230 for orders 9- 2pm at the latest.